tag:status.advancedwebranking.com,2005:/historyAdvanced Web Ranking Status - Incident History2024-03-29T05:24:02ZAdvanced Web Rankingtag:status.advancedwebranking.com,2005:Incident/158532842023-01-16T12:19:12Z2023-01-16T12:19:12ZFrontend issues<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>12:19</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>12:14</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>12:06</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>10:58</var> UTC</small><br><strong>Investigating</strong> - We are currently investingating an issue that affects our frontend machines.<br /><br />Only the user interface of AWR is impacted. All the other services (data gathering, APIs) are unaffected.</p>tag:status.advancedwebranking.com,2005:Incident/110901372022-09-10T07:33:46Z2022-09-10T07:33:51ZIssue with frontend machines<p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>07:33</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>19:10</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>18:42</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>16:05</var> UTC</small><br><strong>Investigating</strong> - We are currently investingating an issue that stops our frontend machines from running.<br /><br />All the other services (data gathering, APIs) are unaffected.</p>tag:status.advancedwebranking.com,2005:Incident/21538732019-01-16T10:05:43Z2019-01-17T10:14:06ZThis is an example incident<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>10:05</var> UTC</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>09:55</var> UTC</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>10:01</var> UTC</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>10:31</var> UTC</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>